1. Overview

Brandy (“we,” “our,” “us”) is committed to protecting your personal data and privacy. This GDPR Compliance Statement explains how we collect, process, protect, and manage personal data in accordance with the General Data Protection Regulation (GDPR).

2. Scope

This Statement applies to all Brandy users who are residents of the European Union or whose personal data we process as part of delivering our services. It covers personal data collected through our website, platform, support interactions, billing systems, and analytics processes.

3. Personal Data We Collect

We collect personal information that you provide to us directly when you register for an account, interact with our platform, or communicate with our support team. This may include, but is not limited to:

Name
Contact information (email address, phone number)
Account credentials
Billing and payment information (processed securely through third-party payment providers)
Usage and analytics data

We also use cookies and similar technologies to understand usage patterns and improve our platform.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

To fulfil our contractual obligations to provide and maintain our services.
To comply with legal obligations under applicable laws including GDPR.
Where you have provided consent for specific uses such as marketing communications.

5. Accuracy of materials

Your personal data is used to:

Provide and manage your account and access to the Brandy platform.
Deliver services you have requested.
Improve and optimize product performance.
Communicate with you about updates, support requests, or those communications you consented to receive.
Monitor and analyse usage to maintain and enhance service quality.

We may share personal data with trusted third-party service providers who help operate our platform, including payment processors and analytics partners. These parties are bound by confidentiality agreements and must comply with applicable data protection laws.

We may also disclose data if required by law or to protect Brandy’s legal rights.

7. Data Security

Brandy implements industry-standard security measures designed to protect personal data from unauthorized access, misuse, or disclosure. This includes data encryption, secure access controls, and continuous monitoring of our systems.

Despite these efforts, no transmission over the Internet is entirely secure and Brandy cannot guarantee absolute protection.

Under GDPR, you have rights regarding your personal data:

Access: You may request a copy of your personal data.
Correction: You can correct inaccurate information.
Deletion: You may request deletion of your personal data, subject to legal and operational retention requirements.
Portability: You may request a machine-readable copy of your data.
Opt-Out: You may withdraw consent for marketing at any time.

To exercise any of these rights, contact us at becky@brandyhq.com

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside the EU. When we do so, we ensure adequate safeguards are in place that comply with GDPR requirements.

10. Retention of Personal Data

We retain personal data for as long as necessary to support our services or to comply with legal obligations. We regularly review retention periods to ensure they align with industry standards and regulatory requirements.

11. Changes to This Statement

Brandy may update this GDPR Compliance Statement from time to time. Major changes will be communicated via email or noted directly on this page with an updated effective date.

11. Contact

If you have questions about this GDPR Compliance Statement, your data, or your privacy rights, email us at becky@brandyhq.com.